Cancellation & Returns

Cancelling your order

 
  • If you have chosen to pick-up from our workshop, you can cancel your order at any time up to 2 working days, after the order confirmation date, by calling us at 00357 22 753900.
  • If you have chosen the Home Delivery or the Pick-up from a courrier, you can cancel your order at any time before the product is handed to the delivery service.
  • After the dispatch of the product, your order status will automatically update and you will no longer be able to cancel your order.
  • You can of course, return the product you bought following our Returns Policy as described above.

For personalized items, that the process of personalization started, cancellation is not applicable


Returning an item

 
  • Return at Etsi ki allios workshop, along with its original packing.
  • The product will be checked from our stuff and then proceed with exchange or repair.
  • The product can be exchanged with the same product or other product of equivalent value.

Happenings & Social

Join us on December 12th for a paint your own session. Create Christmas gifts for your loved ones with your own personalised touch. Choose among a selection of ceramic items such as mugs, plates, bowls, tiles (hotplates and coasters) and many more.
NEED ASSISTANCE?
+357 22 753900

Monday - Friday
9:00 - 18:00
Saturday
9:00 - 15:00

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